Terms & Conditions
Last Updated: July 22, 2026
These Terms and Conditions govern your access to and use of the Synth Innovation website, products, and related services. By accessing this website, creating an account, submitting an order, or purchasing any product, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
1. Acceptance of Terms
By using this website or purchasing products from Synth Innovation, you agree to comply with these Terms and Conditions and all policies referenced on this website, including our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree with these Terms, you must not access the website, create an account, or purchase our products.
2. Research Use Only
All products offered by Synth Innovation are sold strictly for legitimate laboratory, analytical, educational, and scientific research purposes only.
Our products are:
- Not intended for human or animal consumption.
- Not intended for diagnostic, therapeutic, medical, cosmetic, or veterinary use.
- Not intended to prevent, treat, cure, or diagnose any disease or medical condition.
- Not intended for use as food, drugs, dietary supplements, household products, or personal-care products.
By purchasing from Synth Innovation, you confirm that you are qualified to safely handle research materials and will use all products only for lawful research purposes.
3. Age and Eligibility Requirements
You must be at least 18 years of age to access this website or purchase products from Synth Innovation.
By placing an order, you represent that you are legally permitted to purchase and possess the products in your jurisdiction and that your purchase is being made solely for lawful research purposes.
4. Account Information
You are responsible for providing accurate, complete, and current information when creating an account or placing an order. You are also responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.
Synth Innovation reserves the right to suspend or terminate accounts containing inaccurate, misleading, or fraudulent information.
5. Orders and Payments
Payment is due in full at the time an order is placed. Available payment methods may include major credit cards, debit cards, Stripe, PayPal, and WooCommerce Payments.
All orders are subject to acceptance and product availability. Synth Innovation reserves the right to refuse, cancel, limit, or review any order at its sole discretion, including orders suspected of fraud, unauthorized resale, unlawful use, or violation of these Terms.
If an order is canceled after payment has been processed, any applicable refund will be issued to the original payment method.
6. Product Information
We make reasonable efforts to provide accurate product descriptions, images, concentrations, quantities, and other information. However, minor variations in packaging, labeling, appearance, or product information may occur.
Product information provided on this website is for general research and informational purposes only and should not be interpreted as medical, veterinary, or professional advice.
7. Shipping and Delivery
Synth Innovation currently ships only within the United States.
Orders are generally processed and shipped within one to two business days. Processing and delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, product availability, incorrect shipping information, or circumstances beyond our control.
Risk of loss and responsibility for the shipment pass to the purchaser once the package has been transferred to the shipping carrier. Customers are responsible for providing a complete and accurate delivery address.
8. Returns, Replacements, and Refunds
Due to the sensitive nature of research products, all sales are final, and returns are not accepted.
Products that arrive damaged, defective, or incorrect may qualify for replacement as described in our Refund Policy. Customers must provide photographs and any other requested documentation within the timeframe stated in that policy.
Synth Innovation reserves the right to review each request and determine whether a replacement or refund is appropriate.
9. Prohibited Uses
You may not use this website or our products:
- For human or animal administration or consumption.
- For medical, diagnostic, therapeutic, cosmetic, or veterinary purposes.
- In violation of any applicable federal, state, or local law.
- To engage in fraud, misrepresentation, or other unlawful conduct.
- To interfere with the operation or security of the website.
- To copy, reproduce, distribute, or commercially exploit website content without permission.
Violation of these requirements may result in order cancellation, account termination, and restriction from future purchases.
10. Limitation of Liability
To the fullest extent permitted by law, Synth Innovation and its owners, employees, representatives, and affiliates will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from or related to the use or misuse of this website or our products.
This includes damages resulting from improper handling, storage, administration, experimentation, unauthorized use, or use outside the stated research-only purpose.
To the fullest extent permitted by law, Synth Innovation’s total liability for any claim will not exceed the amount paid for the specific product giving rise to the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless Synth Innovation and its owners, employees, representatives, and affiliates from claims, losses, liabilities, damages, expenses, and legal fees arising from your use or misuse of the website or products, your violation of these Terms, or your violation of any applicable law or third-party rights.
12. Intellectual Property
All website content, including logos, product images, graphics, text, branding, designs, and other materials, is owned by or licensed to Synth Innovation and is protected by applicable intellectual-property laws.
Content may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written authorization.
13. Disclaimer of Warranties
The website, products, and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Synth Innovation disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We do not guarantee that the website will always be available, secure, accurate, or free from errors or interruptions.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.
Any dispute arising from these Terms, the website, or a purchase from Synth Innovation shall be brought in a state or federal court with appropriate jurisdiction located in Kentucky.
15. Changes to These Terms
Synth Innovation reserves the right to revise or update these Terms and Conditions at any time. Changes will become effective when the updated Terms are posted on the website.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
16. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect.
17. Contact Information
Questions regarding these Terms and Conditions may be directed to:
Synth Innovation
Email: support@synth-innovation.com